Customer Banking Specialist - Midland, Kalamunda And Belmont Branches (ft/pt)

CommBank

Belmont, Western Australia, Australia
Ability to build personal customer connections
Experience with in-branch technology and digital banking
Capacity to work predetermined retail rosters
This role serves as the public face of the bank, delivering a seamless banking experience to over 10 million customers

Job Summary

  • This role serves as the public face of the bank, delivering a seamless banking experience to over 10 million customers.
  • You will perform financial health checks, process applications for loans and credit cards, and refer customers to specialists for complex needs.
  • The position requires adherence to strict processes, including transaction reconciliation and maintaining the safety and wellbeing of the team.

Matching Summary

This role serves as the public face of the bank, delivering a seamless banking experience to over 10 million customers.

Skills & Requirements

Must-have

  • Ability to build personal customer connections
  • Experience with in-branch technology and digital banking
  • Capacity to work predetermined retail rosters
  • Strong understanding of bank offerings and products
  • Commitment to integrity and customer-centric service

Nice-to-have

  • Passion for community engagement and fundraising
  • Proactive approach to calling customers for appointments
  • Ability to identify holistic financial solutions
  • Comfort working independently while collaborating with team

Key Requirements

  • Availability for Monday-Friday roster 9:15 am – 4:00 pm
  • 30 hours per week commitment
  • Genuine passion for customer service excellence

Work Rights

Not specified

Tailored Resume

Cover Letter