Shift Manager

EZCORP Inc

Minneapolis, MN, United States
Base: $17.00ph to $19.00ph based on experience; bo...
Customer service excellence
Team leadership and coaching
Pawn loan processing
EZCORP offers a structured career path with competitive pay, generous bonus potential, and great benefits in a fun and fast paced environment

Job Summary

  • EZCORP offers a structured career path with competitive pay, generous bonus potential, and great benefits in a fun and fast paced environment.
  • As a Retail Shift Manager, you will lead and influence team members while delivering outstanding customer service and building strong customer relationships.
  • The role includes completing paid training programs, opportunities for career advancement, and benefits such as free health insurance, 401(k) with company match, and paid time off.

Matching Summary

EZCORP offers a structured career path with competitive pay, generous bonus potential, and great benefits in a fun and fast paced environment.

Salary

Base: $17.00/hr to $19.00/hr based on experience; Bonus/Equity: Monthly uncapped bonus potential; Benefits: Free health insurance, 401(k) with company match, paid time off, holiday pay, store discount

Skills & Requirements

Must-have

  • Customer service excellence
  • Team leadership and coaching
  • Pawn loan processing
  • Store opening and closing procedures
  • Negotiation skills
  • Time management and prioritization

Nice-to-have

  • Knowledge of pawned items
  • Sales background
  • Bilingual communication
  • Strong interpersonal skills
  • Detail-oriented
  • Leadership training experience

Key Requirements

  • High school diploma or GED
  • Minimum 1 year supervisory or key holder experience
  • Pass criminal background check and drug test
  • Valid driver’s license and auto insurance
  • Adherence to company policies

Work Rights

Able to pass background check and drug test

Tailored Resume

Cover Letter