Centralized Patient Access Representative Ii - Medical Specialties

MultiCare

Spokane, WA, US
Base: $18.24 - $26.24 usd; bonus/equity: not speci...
One year office or call center experience
Two years customer service experience
Proficient computer skills in windows environment
The role involves assisting patients with scheduling appointments, coordinating referrals, and navigating complex healthcare needs in a fast-paced environment

Job Summary

  • The role involves assisting patients with scheduling appointments, coordinating referrals, and navigating complex healthcare needs in a fast-paced environment.
  • Candidates must possess strong communication skills to facilitate interactions between patients, care teams, and multiple medical practice locations.
  • The position offers competitive compensation ranging from $18.24 to $26.24 per hour along with comprehensive benefits including tuition assistance and generous PTO.

Matching Summary

The role involves assisting patients with scheduling appointments, coordinating referrals, and navigating complex healthcare needs in a fast-paced environment.

Salary

Base: $18.24 - $26.24 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, retirement, paid time off, tuition assistance

Skills & Requirements

Must-have

  • One year office or call center experience
  • Two years customer service experience
  • Proficient computer skills in Windows environment

Nice-to-have

  • Positive attitude and drive to succeed
  • Love for the community
  • Experience with EPIC electronic medical records

Key Requirements

  • Minimum one year office, clerical, or call center experience
  • Minimum two years customer service experience required
  • High School Diploma or GED preferred

Work Rights

Not specified

Tailored Resume

Cover Letter