Health And Usage Monitoring System (hums) Support Engineer
Airbus Helicopters Southeast Asia Pte Ltd
Singapore
Fully remote
Hums system technical support experience
Helicopter maintenance background required
Root cause analysis and fault isolation
Airbus Helicopters Southeast Asia is seeking a Health and Usage Monitoring System (HUMS) Support Engineer to provide technical support and ensure airworthiness for their helicopter fleet in the Asia Pacific region. The role involves customer interaction, technical problem-solving, and collaboration with various stakeholders to maintain high levels of safety and reliability
Job Summary
The role involves autonomously managing regional customers to ensure the continued airworthiness of the Airbus Helicopters fleet in the Asia Pacific region.
Responsibilities include providing technical support on HUMS and Connected Services, steering request treatment, and acting as the primary escalation contact for customers.
The position requires collaborating with global headquarters to report in-service incidents and contribute to product improvement plans based on collected network technical data.
Matching Summary
Match Score: 85
Airbus Helicopters Southeast Asia is seeking a Health and Usage Monitoring System (HUMS) Support Engineer to provide technical support and ensure airworthiness for their helicopter fleet in the Asia Pacific region. The role involves customer interaction, technical problem-solving, and collaboration with various stakeholders to maintain high levels of safety and reliability.
Skills & Requirements
Must-have
HUMS system technical support experience
Helicopter maintenance background required
Root cause analysis and fault isolation
Customer escalation handling capabilities
Aircraft On Ground (AOG) support experience
Nice-to-have
Strong English written and oral communication
Experience with Microsoft Windows OS
Basic IT network knowledge
Proactive customer relationship building
Training program delivery skills
Key Requirements
Bachelor's Degree in Aerospace or Engineering
At least five years helicopter maintenance experience