Job Summary

• We are seeking an experienced and dedicated Customer Service Manager to lead and elevate our customer support operations.
• This person will be responsible for optimizing the customer experience, mentoring a team of service professionals, and developing strategies to ensure exceptional service delivery across all channels.
• Risk Strategies is committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.

Matching Summary

Salary

Base: $84,200 - $120,000 annually; Bonus/Equity: Not specified; Benefits: Comprehensive suite of benefits including medical, dental, vision, and retirement savings

Skills & Requirements

Key Requirements

• 10+ years of experience
• 5+ years in management role
• Excellent communication skills

Work Rights