Passenger Service Agent - Spanish Speaker Required

Alliance Ground International

Base: $18 ph; bonus/equity: not specified; benefit...
Not specified
Spanish language proficiency required
Lift and carry items up to 70 pounds
Stand for extended periods of time
Alliance Ground International is seeking a Passenger Service Agent who is a Spanish speaker to provide exceptional customer service at airport check-in, boarding gates, and arrivals. The role requires strong communication skills, a customer-focused attitude, and adherence to safety and security procedures

Job Summary

  • This role ensures traveling customers are kept well-informed and in the right place at the right time while following strict safety and security procedures.
  • The company is one of the largest independently owned ground handling companies serving over 100 airlines across 61 airports in the U.S. and Canada.
  • AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision coverage, free uniforms, and travel discounts.

Matching Summary

Match Score: 85

Alliance Ground International is seeking a Passenger Service Agent who is a Spanish speaker to provide exceptional customer service at airport check-in, boarding gates, and arrivals. The role requires strong communication skills, a customer-focused attitude, and adherence to safety and security procedures.

Salary

Base: $18 per hour; Bonus/Equity: Not specified; Benefits: Paid vacation, medical/dental/vision, 401(k) match, free uniforms

Skills & Requirements

Must-have

  • Spanish language proficiency required
  • Lift and carry items up to 70 pounds
  • Stand for extended periods of time
  • Handle customer complaints empathetically
  • Process ticketing and baggage transactions
  • Verify passenger travel documents

Nice-to-have

  • Friendly and outgoing personality
  • Previous airline experience preferred
  • Face-to-face customer service background
  • Ability to troubleshoot reservation issues
  • Strong computer system skills

Key Requirements

  • Must be at least 18 years old
  • High school diploma or GED required
  • Authorization to work in US or Canada
  • Complete SIDA training for airport ID
  • One year relevant experience preferred

Work Rights

Must have authorization to work in US or Canada

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