Not specified; not specified; flexible pyid time o...
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Post-sales adoption and value realization
Git version control and branching strategies
Software development lifecycle knowledge
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GitLab is seeking a Customer Success Manager for the APJ region to enhance customer advocacy and drive the adoption of its DevSecOps platform. The role involves building relationships with clients, facilitating workshops, and translating product usage data into actionable insights to ensure customer satisfaction and retention.
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Job Summary
The role involves serving as a trusted advisor to customers across the APJ region to drive adoption and measurable outcomes for GitLab's DevSecOps platform.
Candidates will lead workshops, establish Centers of Excellence, and translate product usage data into actionable strategic recommendations for clients.
GitLab offers a remote-first culture with flexible paid time off, equity compensation, and a dedicated growth and development fund for team members.
Matching Summary
Match Score: 75
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GitLab is seeking a Customer Success Manager for the APJ region to enhance customer advocacy and drive the adoption of its DevSecOps platform. The role involves building relationships with clients, facilitating workshops, and translating product usage data into actionable insights to ensure customer satisfaction and retention.
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Salary
Not specified; Not specified; Flexible Paid Time Off, Equity Compensation, Growth Fund
Skills & Requirements
Must-have
Post-sales adoption and value realization
Git version control and branching strategies
Software development lifecycle knowledge
Continuous integration and deployment practices
DevSecOps concepts and best practices
Data-driven customer insights and recommendations
Nice-to-have
Trusted advisor relationship building
Workshop facilitation and Center of Excellence setup
Cross-functional collaboration with Product and Engineering
APJ regional market insight
AI integration in daily workflows
Key Requirements
Experience in post-sales customer success or technical account management
Direct engagement experience with software development teams
Ability to discuss Git workflows and CI/CD pipelines
Proven track record of building executive-level relationships