Helpdesk Team Manager

JOHNSON CONTROLS

Birmingham, United Kingdom
Competitive salary reflecting skills; bonus plan a...
Onsite
Team management experience in fast paced environment
Confident handling escalations under pressure
Excellent written and verbal communication skills
This role offers a rare opportunity to lead an established team delivering trusted electronic security support to Members of Parliament within a high-profile government contract

Job Summary

  • This role offers a rare opportunity to lead an established team delivering trusted electronic security support to Members of Parliament within a high-profile government contract.
  • The position includes a competitive salary, a bonus plan designed to reward impact, and comprehensive benefits including up to 7% employer pension match.
  • Candidates must be able to obtain NPPV3 & SC clearance and complete a Counter Terrorist Check (CTC) as a strict requirement for the position.

Matching Summary

This role offers a rare opportunity to lead an established team delivering trusted electronic security support to Members of Parliament within a high-profile government contract.

Salary

Competitive Salary reflecting skills; Bonus Plan available; Comprehensive Benefits including 25 days leave plus pension

Skills & Requirements

Must-have

  • Team management experience in fast paced environment
  • Confident handling escalations under pressure
  • Excellent written and verbal communication skills

Nice-to-have

  • Experience in regulated or secure environment
  • Project or Programme Management experience
  • Knowledge of CBS, SAI, JDE, SMS systems

Key Requirements

  • NPPV3 & SC clearance required
  • Completion of Counter Terrorist Check (CTC)
  • A Level or equivalent qualification; degree advantageous

Work Rights

Must pass NPPV3, SC, and CTC vetting

Tailored Resume

Cover Letter