Regional Services Manager - Mwm (m/f/d)

Caterpillar UK

Brno, Czechia
On-site (5 days a week)
Lead and develop regional service teams
Manage commercial and technical aspects
Ensure effective planning and quality of service
Caterpillar UK is seeking a Regional Services Manager for its MWM subsidiary based in Brno, Czechia. The role involves leading service operations, managing customer service teams, and ensuring operational excellence within the regional service organization

Job Summary

  • Lead, motivate and develop regional service teams to ensure operational excellence.
  • Drive performance through KPI monitoring (revenue, backlog, margin, EHS, inventory) and regular forecasting.
  • Support sales and business development teams in identifying new service opportunities and developing service solutions.

Matching Summary

Match Score: 85

Caterpillar UK is seeking a Regional Services Manager for its MWM subsidiary based in Brno, Czechia. The role involves leading service operations, managing customer service teams, and ensuring operational excellence within the regional service organization.

Skills & Requirements

Must-have

  • Lead and develop regional service teams
  • Manage commercial and technical aspects
  • Ensure effective planning and quality of service
  • Drive performance through KPI monitoring
  • Build and maintain strong customer relationships
  • Adherence to internal processes and compliance

Nice-to-have

  • Conflict resolution and team development
  • Business-oriented mindset
  • High level of self-motivation
  • Positive and collaborative work environment

Key Requirements

  • Technical or vocational education
  • Experience in service operations
  • Fluency in English

Work Rights

Not specified

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