Senior Manager, Tier 3 Operations Engineering

Comcast

Colorado, US
Base: $111,488.92 - $183,956.72; bonus: eligible f...
Hybrid
7+ years network infrastructure experience
Fortinet firewall management expertise
Team leadership in msp environment
The role involves leading a team of senior engineers to provide advanced technical support and ensure the stability of customer environments within an MSP setting

Job Summary

  • The role involves leading a team of senior engineers to provide advanced technical support and ensure the stability of customer environments within an MSP setting.
  • Candidates must possess deep expertise in Fortinet technologies including FortiGate, FortiManager, and FortiAnalyzer to oversee critical network infrastructure.
  • Comcast offers a competitive base pay range between $111,488.92 and $183,956.72 along with best-in-class benefits and bonus eligibility.

Matching Summary

The role involves leading a team of senior engineers to provide advanced technical support and ensure the stability of customer environments within an MSP setting.

Salary

Base: $111,488.92 - $183,956.72; Bonus: Eligible for non-sales positions; Benefits: Best-in-class array of options

Skills & Requirements

Must-have

  • 7+ years network infrastructure experience
  • Fortinet firewall management expertise
  • Team leadership in MSP environment
  • Incident management and escalation handling
  • Routing switching and SD-WAN knowledge

Nice-to-have

  • Strong stakeholder communication skills
  • Experience with DevOps and automation
  • Proactive culture of continuous improvement
  • Strategic thinking for operational efficiency
  • Global distributed team management experience

Key Requirements

  • Bachelor's degree in IT or Engineering
  • 7+ years in network/infrastructure operations
  • 3+ years in leadership or management role
  • Fortinet certifications preferred (NSE 4-7)
  • ITIL certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter