Assistant Manager/ Manager, Life Administration (hnw)
FWD Life Insurance Group
Millennium City, Hong Kong
On-site
End-to-end policy servicing
Hnw customer support
Regulatory compliance
FWD Life Insurance Group is seeking an Assistant Manager/Manager for their High Net Worth (HNW) Policy Servicing Team in Hong Kong. The role involves executing policy servicing tasks, responding to inquiries, and ensuring compliance with regulatory standards, requiring a strong background in life insurance operations
Job Summary
Support and execute end-to-end policy servicing tasks for High Net Worth (HNW) customers with high accuracy, professionalism, and timely turnaround.
Prepare, verify, and process policy-related documents such as endorsements, amendments, reinstatements, and routine servicing requests.
We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.
Matching Summary
Match Score: 85
FWD Life Insurance Group is seeking an Assistant Manager/Manager for their High Net Worth (HNW) Policy Servicing Team in Hong Kong. The role involves executing policy servicing tasks, responding to inquiries, and ensuring compliance with regulatory standards, requiring a strong background in life insurance operations.
Skills & Requirements
Must-have
End-to-end policy servicing
HNW customer support
Regulatory compliance
Operational metrics tracking
AML/CTF standards
Nice-to-have
Proactive customer handling
Fast-paced environment adaptability
Mentoring junior members
Digital servicing platforms familiarity
Key Requirements
3-5 years of experience in life insurance operations
Experience in HNW servicing is an advantage
Good command of written and spoken English and Chinese