Research Technology Support Analyst

myworkday.ubc.ca

Base: $6,251.00 - $8,986.00 cad monthly; bonus/equ...
Fully remote
Support windows macos linux systems
Research technology environment troubleshooting
Software and hardware configuration
The Research Technology Support Analyst provides technical advice and support in use, configuration and selection of software, hardware, network, systems and various end user devices used in research environments within the Faculty of Medicine

Job Summary

  • The Research Technology Support Analyst provides technical advice and support in use, configuration and selection of software, hardware, network, systems and various end user devices used in research environments within the Faculty of Medicine.
  • This position contributes to distributed research environments by supporting workstation computing, peripheral hardware, various operating systems including Windows, macOS, and multiple Linux distributions, and research-related network services across Faculty of Medicine locations.
  • At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students.

Matching Summary

The Research Technology Support Analyst provides technical advice and support in use, configuration and selection of software, hardware, network, systems and various end user devices used in research environments within the Faculty of Medicine.

Salary

Base: $6,251.00 - $8,986.00 CAD Monthly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • support Windows macOS Linux systems
  • research technology environment troubleshooting
  • software and hardware configuration
  • network and system administration
  • end user device maintenance
  • technical problem diagnosis and resolution

Nice-to-have

  • strong communication and organizational skills
  • experience with virtualized computing environments
  • ability to manage multiple tasks
  • commitment to equity diversity and inclusion
  • prepares technical documentation
  • training and user support

Key Requirements

  • Undergraduate degree in relevant discipline
  • Minimum two years related experience
  • Industry certifications in Microsoft Linux or cloud technologies preferred
  • Experience supporting computing technologies in research environments
  • Familiarity with enterprise networking and user account management

Work Rights

Not specified

Tailored Resume

Cover Letter