Senior Associate Software Developer

NTT DATA

Hybrid
Hands-on experience managing erp platforms
Experience with middleware technologies
Knowledge of servicenow ticketing tools
The primary mission is to ensure clients' packaged application technologies like ErP and Middleware are always in top shape

Job Summary

  • The primary mission is to ensure clients' packaged application technologies like ErP and Middleware are always in top shape.
  • You will play a crucial role in proactively monitoring, investigating, and resolving application-based incidents without breaching SLAs.
  • NTT DATA is a global leader serving 75% of the Fortune Global 100 with a commitment to diversity and inclusion.

Matching Summary

The primary mission is to ensure clients' packaged application technologies like ErP and Middleware are always in top shape.

Skills & Requirements

Must-have

  • Hands-on experience managing ErP platforms
  • Experience with Middleware technologies
  • Knowledge of ServiceNow ticketing tools
  • Ability to handle second-line support
  • Understanding of change management processes

Nice-to-have

  • Experience coaching Service desk L1 teams
  • Ability to work across different cultures
  • Capacity to maintain positive outlook under pressure
  • Participation in trend analysis reports
  • Support for disaster recovery functions

Key Requirements

  • Bachelor's degree in IT/computing or equivalent experience

Work Rights

Not specified

Tailored Resume

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