Customer Service Officer (Mobile Repair Service Centre)

LYK REPAIR PTE. LTD.

Singapore, Singapore
Attractive salary pyckage; performance incentives ...
Minimum 2 years customer service experience
Strong communication and interpersonal skills
Ability to multitask in fast-paced environment
The role involves serving walk-in and appointment-based customers professionally while handling device drop-offs and collections

Job Summary

  • The role involves serving walk-in and appointment-based customers professionally while handling device drop-offs and collections.
  • Candidates will coordinate with technicians to ensure timely updates on repair progress and manage customer satisfaction including complaints.
  • The company offers a dynamic working environment with opportunities to learn about mobile device repair and career growth.

Matching Summary

Match Score: 85

The role involves serving walk-in and appointment-based customers professionally while handling device drop-offs and collections.

Salary

Attractive salary package; Performance incentives included; Not specified

Skills & Requirements

Must-have

  • Minimum 2 years customer service experience
  • Strong communication and interpersonal skills
  • Ability to multitask in fast-paced environment

Nice-to-have

  • Basic understanding of mobile devices
  • Interest in technology and repair processes
  • Proactive team player with good time management

Key Requirements

  • Minimum 2 years of customer service experience
  • Experience in retail, electronics, or service industries preferred

Work Rights

Not specified

Tailored Resume

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