The Patient Financial Advisor Lead is responsible for assisting team members on workflow and performance while following hospital financial policies
Job Summary
The Patient Financial Advisor Lead is responsible for assisting team members on workflow and performance while following hospital financial policies.
This role involves handling escalated patient concerns, negotiating settlements, and coordinating complex financial clearance cases with case management.
The position requires leading the team in the absence of a supervisor and ensuring compliance with all federal and state insurance regulations.
Matching Summary
The Patient Financial Advisor Lead is responsible for assisting team members on workflow and performance while following hospital financial policies.
Skills & Requirements
Must-have
5+ years financial advising experience
Knowledge of Medicare/Medicaid regulations
Experience with Epic system preferred
CPT-4 and HCPCS coding knowledge
Complex case management skills
Nice-to-have
Associates degree in business
Transplant billing knowledge
Strong customer service orientation
Team training and development skills
Vendor coordination experience
Key Requirements
High School Graduate or GED required
5+ years in financial advising or patient accounting