Technical Support Engineer - Adaptive Planning

Workday

Warsaw, Poland
Base: zł167,200 pln - zł250,800 pln; bonus/equity:...
**
Saas support background
Enterprise-grade web applications
Linux, sql, dbms
** Workday is seeking a Technical Support Engineer for their Adaptive Planning team in Warsaw, Poland. This fully remote position focuses on providing high-quality support for enterprise cloud-based software applications, requiring a strong technical background and excellent communication skills. **

Job Summary

  • As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • In this customer-facing role, you will partner closely with our Product Development and Support Analyst teams as an escalation point to deliver creative workarounds and long-term solutions for our global customer base.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 75

** Workday is seeking a Technical Support Engineer for their Adaptive Planning team in Warsaw, Poland. This fully remote position focuses on providing high-quality support for enterprise cloud-based software applications, requiring a strong technical background and excellent communication skills. **

Salary

Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Not specified

Skills & Requirements

Must-have

  • SaaS support background
  • enterprise-grade web applications
  • Linux, SQL, DBMS
  • troubleshooting Web Services / APIs
  • troubleshooting full stack web applications
  • ELK / log aggregation tool

Nice-to-have

  • sun-drenched optimism and drive
  • curious minds and courageous collaborators
  • implementation or support of software integrations
  • JavaScript knowledge

Key Requirements

  • 5+ years' experience in Technical Support
  • 2+ years' experience as a support engineer
  • Experience managing highly escalated cases
  • Foundational understanding of programming
  • Experience with finance and/or financial planning software

Work Rights

Not specified

Tailored Resume

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