Patient Service Representative (psr) - Cardiology Clinic

Advocate Health

Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Onsite (full time)
Hipaa compliance knowledge
Electronic health record proficiency
Insurance plan verification skills
Advocate Health is seeking a Patient Service Representative for their Cardiology Clinic, responsible for managing patient registration, ensuring compliance with healthcare regulations, and providing excellent customer service. The role requires strong attention to detail and the ability to handle sensitive information, with a full-time schedule including some rotating Saturdays

Job Summary

  • The role creates the foundation of the patient medical record while preventing duplicate records to ensure treatment safety.
  • Employees must verify demographic and insurance information accurately to prevent billing issues and ensure timely payment.
  • Advocate Health offers comprehensive benefits including health coverage, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Service Representative for their Cardiology Clinic, responsible for managing patient registration, ensuring compliance with healthcare regulations, and providing excellent customer service. The role requires strong attention to detail and the ability to handle sensitive information, with a full-time schedule including some rotating Saturdays.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, and retirement match

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Electronic health record proficiency
  • Insurance plan verification skills
  • High-volume patient registration
  • Cash handling and payment collection

Nice-to-have

  • Customer service recovery skills
  • Collaborative team environment
  • Problem-solving in fast-paced settings
  • Patient portal education experience
  • Multitasking with frequent interruptions

Key Requirements

  • High School Diploma or GED required
  • Medical experience preferred
  • No specific licensure required

Work Rights

Not specified

Tailored Resume

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