Connections Support Advisor - Developer Services

AWG

Lincoln, United Kingdom
Circa £26,500 depending on skills/experience; bonu...
Flexible work schedule with the possibility of part-time hours.
Gcse level c in english and mathematics
Target-driven customer service environment experience
Technical vetting of sewer and water applications
AWG is seeking Connections Support Advisors for its Developer Services team in Lincoln, UK. The role focuses on delivering exceptional customer service while managing customer journeys related to water connections and build overs, with an emphasis on collaboration and personal development

Job Summary

  • The role involves delivering outstanding customer service while technically vetting applications for sewer, build over, and new water connections.
  • Employees will balance commercial focus with regulatory compliance to protect Anglian Water assets across multiple communication channels.
  • The position offers a comprehensive benefits package including private health care, a double-matched pension scheme, and flexible working hours.

Matching Summary

Match Score: 85

AWG is seeking Connections Support Advisors for its Developer Services team in Lincoln, UK. The role focuses on delivering exceptional customer service while managing customer journeys related to water connections and build overs, with an emphasis on collaboration and personal development.

Salary

Circa £26,500 depending on skills/experience; Bonus scheme available; Benefits include 25 days annual leave and double-matched pension

Skills & Requirements

Must-have

  • GCSE Level C in English and Mathematics
  • Target-driven customer service environment experience
  • Technical vetting of sewer and water applications

Nice-to-have

  • Flexibility to adapt communication styles
  • Strong teamwork and collaboration skills
  • Proactive initiative in task completion

Key Requirements

  • NVQ Level 3 in Customer Services
  • GCSE Grade C or equivalent in English and Math
  • Experience in target-driven environments

Work Rights

Not specified

Tailored Resume

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