Customer Service Representative

Mellina Animal Hospital

Tarzana, CA, United States
$18.00 – $23.00 ph
On-site
Greet clients and pets warmly
Answer multi-line phones
Schedule appointments and procedures
Mellina Animal Hospital is seeking a part-time Customer Service Representative who will provide exceptional client service and support in a veterinary setting. The ideal candidate will possess strong communication skills, a friendly demeanor, and experience in customer service, preferably within a veterinary context

Job Summary

  • Greet clients and pets warmly and professionally, answer multi-line phones promptly, and schedule appointments and procedures efficiently.
  • Maintain accurate client and patient records, provide education on basic pet care, and manage client communications including reminders, follow-ups, and emails.
  • Process invoices and payments, explain charges, and highlight the value of services provided while maintaining knowledge of routine service fees.

Matching Summary

Match Score: 75

Mellina Animal Hospital is seeking a part-time Customer Service Representative who will provide exceptional client service and support in a veterinary setting. The ideal candidate will possess strong communication skills, a friendly demeanor, and experience in customer service, preferably within a veterinary context.

Salary

$18.00 – $23.00 per hour

Skills & Requirements

Must-have

  • Greet clients and pets warmly
  • Answer multi-line phones
  • Schedule appointments and procedures
  • Maintain accurate client and patient records
  • Process invoices and payments
  • Keep reception and exam areas clean

Nice-to-have

  • Friendly, professional, and compassionate demeanor
  • Stay calm and efficient in fast-paced environment
  • Team-oriented attitude with positive mindset

Key Requirements

  • High school diploma or GED required
  • Customer service experience required
  • Minimum 3 years of customer service experience preferred
  • Ability to stand, walk, and sit for extended periods
  • Ability to lift up to 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter