The Branch Operations Manager provides full leadership and supervisory responsibility, offering operational/service leadership and direction to team(s) while applying in-depth disciplinary knowledge
Job Summary
The Branch Operations Manager provides full leadership and supervisory responsibility, offering operational/service leadership and direction to team(s) while applying in-depth disciplinary knowledge.
Responsibilities include providing support for operations activities in the Branch Channel segment, focusing on complex problem resolution and full ownership of processes, reports, or products.
Citi provides extensive on-the-job training, exposure to senior leaders, and access to learning and development resources to support career growth and well-being.
Matching Summary
The Branch Operations Manager provides full leadership and supervisory responsibility, offering operational/service leadership and direction to team(s) while applying in-depth disciplinary knowledge.
Skills & Requirements
Must-have
Branch Operations Management
Supervisory responsibility
Operational/service leadership
Risk assessment
Compliance with policies
Customer service delivery
Nice-to-have
Expand skills and make a difference
Volunteerism and community impact
Financial well-being support
Learning and development resources
Key Requirements
5-8 years relevant experience
Knowledge of Corporate / Retail Banking operations
Bachelor’s/University degree or equivalent experience