This role involves leading Take-Two's Austin-based and international Technical Operations Center teams to ensure 24x7 availability of critical business services
Job Summary
This role involves leading Take-Two's Austin-based and international Technical Operations Center teams to ensure 24x7 availability of critical business services.
The manager is responsible for overseeing Problem and Change Management practices, including root cause analysis and post-incident reviews to prevent future disruptions.
Take-Two offers a great company culture with growth opportunities, fitness allowances, employee discounts, and comprehensive benefits including medical and 401(k) matching.
Matching Summary
This role involves leading Take-Two's Austin-based and international Technical Operations Center teams to ensure 24x7 availability of critical business services.
Skills & Requirements
Must-have
5+ years production network operations
Site Reliability Engineering principles
AWS GCP Azure public cloud management
Linux Windows operating systems
Terraform Ansible Infrastructure as Code
24x7 global team leadership
Major incident handling experience
Nice-to-have
Strong bias towards automation
Excellent communication skills
Experience with audit compliance
Proactive trend analysis skills
Collaborative cross-team work style
Key Requirements
5+ years relevant experience in large-scale production networks
Proven experience leading globally distributed 24x7 operational teams
Firm understanding of public cloud providers AWS GCP Azure
Experience managing Linux and Windows production environments
Knowledge of virtualization technologies VMware Proxmox KVM Hyper-V