Guest Services Manager (jpn)

CLUB View

Hakone, Japan
Onsite
Guest experience management
Departmental operations oversight
Staff training and development
The company's mission is to put the world on vacation by providing exceptional experiences for millions of travelers worldwide

Job Summary

  • The company's mission is to put the world on vacation by providing exceptional experiences for millions of travelers worldwide.
  • This role involves ensuring efficient day-to-day resort operations, interacting with owners and guests, and managing various resort departments.
  • Travel + Leisure Co. fosters an inclusive environment where employees are encouraged to have fun, celebrate together, and support one another.

Matching Summary

The company's mission is to put the world on vacation by providing exceptional experiences for millions of travelers worldwide.

Skills & Requirements

Must-have

  • Guest experience management
  • Departmental operations oversight
  • Staff training and development
  • Budget and business plan development
  • Occupational health and safety compliance

Nice-to-have

  • Leading by example
  • Professional conduct and appearance
  • Teamwork and mutual support
  • Innovation and process improvement
  • Displaying HEART values

Key Requirements

  • At least three years of experience in resort Hospitality management
  • At least five years in a customer service role
  • Proven management abilities
  • Intermediate knowledge of Microsoft Word and Excel
  • Valid driver’s license

Work Rights

Not specified

Tailored Resume

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