Administrative Specialist I – Patient Relations– Cherry Hospital
North Carolina Department of Health and Human Services
Goldsboro, North Carolina, US
Base: $39,244 - $68,679; bonus/equity: not specifi...
Interview patients to collect demographic information
Verify health plan coverage using epic rte
Manage assigned work queues in epic system
This position is responsible for interviewing patients and guardians to accurately collect demographic, financial, and insurance information for the Epic system
Job Summary
This position is responsible for interviewing patients and guardians to accurately collect demographic, financial, and insurance information for the Epic system.
The role involves using Epic's Real Time Eligibility tools to confirm health plan coverage and working closely with the Central Billing Office to prevent billing delays.
Candidates must be willing to report or stay over during adverse weather events as this position is designated as mandatory.
Matching Summary
This position is responsible for interviewing patients and guardians to accurately collect demographic, financial, and insurance information for the Epic system.
Salary
Base: $39,244 - $68,679; Bonus/Equity: Not specified; Benefits: Excellent package including loan repayment opportunities
Skills & Requirements
Must-have
Interview patients to collect demographic information
Verify health plan coverage using Epic RTE
Manage assigned work queues in Epic system
Monitor and resolve billing delays with Central Billing Office
Manage patient personal funds per policy compliance
Nice-to-have
Strong oral and written communication skills
Ability to organize and work independently
Working knowledge of health insurance eligibility
Proficiency with office equipment and software systems
Key Requirements
High school diploma or GED required
Two years of related administrative experience required
Subject to pre-employment drug testing and background checks