Technical Services Cross Technology Systems Integration Specialist

NTT DATA

**
Cisco unified communications manager experience
Ccnp voice/collaboration certification required
Enterprise uc environment design and implementation
** NTT DATA is seeking a Technical Services Cross Technology Systems Integration Specialist to provide expert technical support and guidance to clients, with a focus on systems integration across various technologies. The ideal candidate will possess extensive experience in technical implementation, strong customer engagement skills, and relevant certifications in areas such as networking, data centers, and collaboration technologies. **

Job Summary

  • This role requires a seasoned subject matter expert to provide technical support and compile clear specifications for complex client solutions.
  • The specialist must possess proficiency across multiple technologies including Networking, Data Centre, Security, and Collaboration while working towards expert-level certifications.
  • Candidates will act as coaches and mentors to junior engineers while coordinating activities in line with performance targets.

Matching Summary

Match Score: 75

** NTT DATA is seeking a Technical Services Cross Technology Systems Integration Specialist to provide expert technical support and guidance to clients, with a focus on systems integration across various technologies. The ideal candidate will possess extensive experience in technical implementation, strong customer engagement skills, and relevant certifications in areas such as networking, data centers, and collaboration technologies. **

Skills & Requirements

Must-have

  • Cisco Unified Communications Manager experience
  • CCNP Voice/Collaboration Certification required
  • Enterprise UC environment design and implementation
  • Voice gateway protocols MGCP SIP H.323
  • Multi-cluster call manager environments
  • VMware virtualization and Cisco UCS servers

Nice-to-have

  • Mentoring junior engineers and technicians
  • Proactive problem-solving approach
  • Client engagement and presentation skills
  • Experience with Webex Calling solutions
  • Knowledge of voice carrier systems

Key Requirements

  • Bachelor's degree in IT or related field
  • Valid CCNP Voice/Collaboration Certification
  • Seasoned experience in technical implementation engineering
  • Expertise in Cisco Unified Contact Centre Express
  • Dial plan design and implementation experience

Work Rights

Not specified

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