Cushman & Wakefield is seeking a People Services Helpdesk Admin for North America to serve as the primary contact for employee inquiries related to HR functions. The role requires strong customer service skills and experience in HR processes, along with a focus on providing support to employees throughout their employment lifecycle
Job Summary
This role serves as the front-line point of contact for employee inquiries across benefits, payroll, compensation, and IT functions.
The position requires managing the full employee life cycle within standard company processes while meeting strict service level agreements.
Cushman & Wakefield offers a growing global environment with a strong focus on career development and an inclusive culture.
Matching Summary
Match Score: 85
Cushman & Wakefield is seeking a People Services Helpdesk Admin for North America to serve as the primary contact for employee inquiries related to HR functions. The role requires strong customer service skills and experience in HR processes, along with a focus on providing support to employees throughout their employment lifecycle.
Skills & Requirements
Must-have
2+ years professional HR experience
Workday and ServiceNow system knowledge
Tier 1 support and inquiry triaging
Sensitive employment information handling
Night shift and holiday availability
Nice-to-have
Self-direction under moderate supervision
Promote from within culture
Diversity and inclusion commitment
Key Requirements
Bachelor's degree in HR or Business Administration