T4 - Associate Account Manager

Alight Solutions

Hr, IN, United States
Client leavepro and 360 system
Disability and leave of absence
Technology issue research and escalation
The Associate Account Manager serves as a specialized administrative extension of the Account Management team in support of the client, dedicated to helping the Account Management Team ensure the client’s needs, requests and questions are taken care of within the scope of Alight Leave Solutions services

Job Summary

  • The Associate Account Manager serves as a specialized administrative extension of the Account Management team in support of the client, dedicated to helping the Account Management Team ensure the client’s needs, requests and questions are taken care of within the scope of Alight Leave Solutions services.
  • This role is responsible for submitting tickets, researching inquiries, provision of claim-related data and reports, and inquiry resolution for clients, and may be located at an India location.
  • Alight offers programs and plans for a healthy mind, body, wallet and life, including a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, and continuing education and training.

Matching Summary

The Associate Account Manager serves as a specialized administrative extension of the Account Management team in support of the client, dedicated to helping the Account Management Team ensure the client’s needs, requests and questions are taken care of within the scope of Alight Leave Solutions services.

Skills & Requirements

Must-have

  • Client LeavePro and 360 system
  • Disability and Leave of Absence
  • Technology issue research and escalation
  • Roster file monitoring and tracking
  • Process improvement recommendations
  • Leave Solutions subject matter expert

Nice-to-have

  • Champion People, Grow with Purpose
  • Act with integrity, be real
  • Empower others, positive attitude
  • Diplomacy, good judgment, professionalism

Key Requirements

  • Introductory knowledge of Disability Management
  • Introductory knowledge of FMLA
  • Introductory knowledge of Workers Compensation
  • Introductory knowledge of Payroll
  • Intermediate Microsoft Word and Excel experience

Work Rights

Not specified

Tailored Resume

Cover Letter