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Backblaze is seeking a Customer Success Operations Analyst Contractor to develop a scalable growth intelligence system leveraging advanced technical skills in SQL, Python, and Tableau. The role focuses on building and operationalizing data models and automation workflows to enhance customer success and expansion efforts.
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Job Summary
Backblaze is seeking a highly technical Customer Growth Intelligence Consultant to design and operationalize a scalable expansion intelligence engine.
The role requires advanced proficiency in Python, SQL, and Tableau to build automated expansion signal scoring and usage forecasting models.
Success is defined by delivering a durable, scalable growth intelligence system that internal teams can own long-term without manual analysis.
Matching Summary
Match Score: 75
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Backblaze is seeking a Customer Success Operations Analyst Contractor to develop a scalable growth intelligence system leveraging advanced technical skills in SQL, Python, and Tableau. The role focuses on building and operationalizing data models and automation workflows to enhance customer success and expansion efforts.
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Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Advanced SQL proficiency with complex joins
Python for data transformation and modeling
Tableau dashboard architecture experience
Salesforce object model familiarity
Time-series forecasting and regression modeling
Experience integrating product usage and CRM data
Nice-to-have
Familiarity with Zendesk, Gong, and ZoomInfo
Experience with Snowflake, Redshift, or BigQuery
Ability to normalize heterogeneous data sources
Strong analytical skills translating complex data
Background in customer success analytics
Key Requirements
6–10+ years in Customer Success Analytics or Growth Intelligence
Hands-on Salesforce workflow and routing logic experience