Customer Success Operations Analyst | Contract (latam + Philippines)

Backblaze

Remote
Not specified; not specified; not specified
**
Advanced sql proficiency with complex joins
Python for data transformation and modeling
Tableau dashboard architecture experience
** Backblaze is seeking a Customer Success Operations Analyst Contractor to develop a scalable growth intelligence system leveraging advanced technical skills in SQL, Python, and Tableau. The role focuses on building and operationalizing data models and automation workflows to enhance customer success and expansion efforts. **

Job Summary

  • Backblaze is seeking a highly technical Customer Growth Intelligence Consultant to design and operationalize a scalable expansion intelligence engine.
  • The role requires advanced proficiency in Python, SQL, and Tableau to build automated expansion signal scoring and usage forecasting models.
  • Success is defined by delivering a durable, scalable growth intelligence system that internal teams can own long-term without manual analysis.

Matching Summary

Match Score: 75

** Backblaze is seeking a Customer Success Operations Analyst Contractor to develop a scalable growth intelligence system leveraging advanced technical skills in SQL, Python, and Tableau. The role focuses on building and operationalizing data models and automation workflows to enhance customer success and expansion efforts. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Advanced SQL proficiency with complex joins
  • Python for data transformation and modeling
  • Tableau dashboard architecture experience
  • Salesforce object model familiarity
  • Time-series forecasting and regression modeling
  • Experience integrating product usage and CRM data

Nice-to-have

  • Familiarity with Zendesk, Gong, and ZoomInfo
  • Experience with Snowflake, Redshift, or BigQuery
  • Ability to normalize heterogeneous data sources
  • Strong analytical skills translating complex data
  • Background in customer success analytics

Key Requirements

  • 6–10+ years in Customer Success Analytics or Growth Intelligence
  • Hands-on Salesforce workflow and routing logic experience
  • Prior work building forecasting or scoring models
  • Contract position duration of 12 weeks

Work Rights

Not specified

Tailored Resume

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