Service Manager

afa'afea

Fort Worth, TX, US
$96,000.00 - $118,500.00 annually; bonus eligible;...
On-site
Customer engagement and satisfaction
Management and training skills
Respect and enforce company policies
Daily operations leading our team and managing the workload for our Service department, seeking a friendly, outgoing professional with high-level experience on customer engagement and satisfaction

Job Summary

  • Daily operations leading our team and managing the workload for our Service department, seeking a friendly, outgoing professional with high-level experience on customer engagement and satisfaction.
  • Responsibilities include respecting and enforcing company policies, managing technicians, workflow, and customer success, fostering teamwork, promoting standardization, coordinating training, increasing service sales, and ensuring customer satisfaction.
  • The Volvo Group offers competitive compensation, medical, dental, and vision insurance, generous paid time off, matching retirement savings plans, and a focus on professional and personal development.

Matching Summary

Daily operations leading our team and managing the workload for our Service department, seeking a friendly, outgoing professional with high-level experience on customer engagement and satisfaction.

Salary

$96,000.00 - $118,500.00 annually; Bonus eligible; Competitive medical, dental and vision insurance, generous paid time off, competitive matching retirement savings plans

Skills & Requirements

Must-have

  • Customer engagement and satisfaction
  • Management and training skills
  • Respect and enforce company policies
  • Manage technicians and workflow
  • Foster teamwork and positive communications
  • Increase service sales
  • Ensure customer satisfaction

Nice-to-have

  • Friendly and outgoing professional
  • Dynamic, fast-paced environment
  • Global scale impact
  • Next-gen technologies

Key Requirements

  • Minimum High School Education
  • Minimum 5 Years industry Experience
  • Prior Service Manager experience preferred
  • CDL preferred, but not required

Work Rights

Not specified

Tailored Resume

Cover Letter