Highland Security Services & Investigation Pte. Ltd. is seeking a proactive Customer Relations Officer to enhance client communications, manage deployment updates, and maintain records to ensure high client satisfaction. The ideal candidate should possess a minimum of two years in customer service or coordination roles, along with strong communication skills and proficiency in Microsoft Office
Job Summary
The role involves managing client communications and coordinating deployment updates to ensure high satisfaction.
Responsibilities include preparing accurate quotations, invoices, and contracts while maintaining organized records.
Candidates must respond promptly to inquiries via phone and email to resolve issues professionally.
Matching Summary
Match Score: 85
Highland Security Services & Investigation Pte. Ltd. is seeking a proactive Customer Relations Officer to enhance client communications, manage deployment updates, and maintain records to ensure high client satisfaction. The ideal candidate should possess a minimum of two years in customer service or coordination roles, along with strong communication skills and proficiency in Microsoft Office.
Skills & Requirements
Must-have
2 years customer service experience
Microsoft Office proficiency
Client communication skills
Nice-to-have
Strong interpersonal abilities
Ability to multitask effectively
Independent work capability
Key Requirements
Minimum 2 years of experience in customer service or coordination roles