Senior French Speaking Customer Operations Agent

FNZ

Dublin, Ireland
Fluent written and spoken french
Experience in french life insurance market
Quality processing and compliance
The role holder will be responsible for all aspects of day to day processing, ensuring that all processes are followed correctly and completed to a high level of quality

Job Summary

  • The role holder will be responsible for all aspects of day to day processing, ensuring that all processes are followed correctly and completed to a high level of quality.
  • The position requires delivering best in class operational services to clients and internal partners while supporting collaborative engagement globally.
  • FNZ provides a global, end-to-end wealth management platform integrating modern technology with business and investment operations.

Matching Summary

The role holder will be responsible for all aspects of day to day processing, ensuring that all processes are followed correctly and completed to a high level of quality.

Skills & Requirements

Must-have

  • Fluent written and spoken French
  • Experience in French life insurance market
  • Quality processing and compliance
  • Client service delivery to French clients
  • Operational risk and control adherence
  • Use of standard office applications

Nice-to-have

  • Change management experience
  • Collaborative and ethical culture
  • Continuous improvement program participation
  • Effective bilingual communication
  • Training and professional development

Key Requirements

  • Experience in French life insurance market
  • Operations experience in wealth management or pensions
  • Ability to communicate fluently in French
  • Understanding of French regulations
  • Degree or equivalent in business preferred

Work Rights

Not specified

Tailored Resume

Cover Letter