Assistant Concession Manager, London

COS

London, United Kingdom
Not specified; benefits: 25% staff discount; not s...
On-site
Proven retail leadership experience
Strong product knowledge in fashion
Ability to analyze sales data and kpis
The role involves leading a team to deliver exceptional customer experiences and drive sales performance in a luxury fashion environment

Job Summary

  • The role involves leading a team to deliver exceptional customer experiences and drive sales performance in a luxury fashion environment.
  • Candidates will be responsible for overseeing daily operations, managing recruitment efforts, and ensuring alignment with brand standards.
  • Employees receive a 25% staff discount across all H&M Group brands and access to the H&M Incentive Program.

Matching Summary

The role involves leading a team to deliver exceptional customer experiences and drive sales performance in a luxury fashion environment.

Salary

Not specified; Benefits: 25% staff discount; Not specified

Skills & Requirements

Must-have

  • Proven retail leadership experience
  • Strong product knowledge in fashion
  • Ability to analyze sales data and KPIs
  • Experience recruiting and training teams
  • Excellent communication and customer service skills

Nice-to-have

  • Passion for luxury brand aesthetics
  • Additional language skills beyond English
  • Willingness to work varied hours including weekends
  • Eagerness to learn and accept feedback
  • Experience in department store environments

Key Requirements

  • Previous retail experience preferably in fashion
  • Full-time availability for 39 hours per week
  • Confident communicator in English

Work Rights

Not specified

Tailored Resume

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