It Service Desk Partner - Nantes (x/f/m)

Doctolib GmbH

Nantes, France
Fixed salary + bonus on objectives; not specified;...
On-site
Level 1 it support and incident handling
Fluent english and italian language skills
Service-oriented and solution-maker mindset
Doctolib GmbH is seeking an IT Service Desk Partner for their Nantes office to handle IT requests and incidents from employees across multiple countries. The role involves providing support, managing IT infrastructure, and contributing to user satisfaction through process improvements

Job Summary

  • This role serves as the single point of contact for IT support across four countries including Germany, France, Italy, and the Netherlands.
  • Candidates will manage the IT Corner in the Nantes office, including meeting room setup and hardware maintenance.
  • The company offers comprehensive benefits including free health insurance, 25 days of paid vacation, and mental health services.

Matching Summary

Match Score: 85

Doctolib GmbH is seeking an IT Service Desk Partner for their Nantes office to handle IT requests and incidents from employees across multiple countries. The role involves providing support, managing IT infrastructure, and contributing to user satisfaction through process improvements.

Salary

Fixed salary plus bonus on objectives; Not specified; Benefits include health insurance, vacation, lunch vouchers, and transport reimbursement

Skills & Requirements

Must-have

  • Level 1 IT support and incident handling
  • Fluent English and Italian language skills
  • Service-oriented and solution-maker mindset

Nice-to-have

  • Ability to lift equipment up to 20kg
  • Experience with meeting room hardware management
  • Willingness for occasional event support outside hours

Key Requirements

  • Fluency in English and Italian required

Work Rights

Not specified

Tailored Resume

Cover Letter