Reservation Specialist

Airport Butler

Fully remote
2+ years customer service experience
High-level confidentiality maintenance
Proficiency with microsoft office suite
Airport Butler is seeking a Reservation Specialist to provide exceptional concierge services to travelers at various airports across the U.S. and Canada. This fully remote position requires strong customer service skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment

Job Summary

  • The role involves coordinating personalized meet-and-greet services for executives, families, and celebrities across twenty-five airports in the US and Canada.
  • Employees must professionally manage incoming calls, emails, and texts while accurately booking and updating service reservations.
  • The position requires maintaining strict confidentiality of client information and processing credit card payments for services rendered.

Matching Summary

Match Score: 85

Airport Butler is seeking a Reservation Specialist to provide exceptional concierge services to travelers at various airports across the U.S. and Canada. This fully remote position requires strong customer service skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • High-level confidentiality maintenance
  • Proficiency with Microsoft Office Suite
  • Remote work capability
  • Smartphone ownership required

Nice-to-have

  • Multi-lingual communication skills
  • Airport or airline industry knowledge
  • Freshdesk help desk software experience
  • Strong cultural awareness
  • Proactive problem-solving attitude

Key Requirements

  • High School Diploma or GED equivalent
  • Minimum 21 years of age
  • Must be authorized to work in the United States without sponsorship
  • Pass drug screen and background check
  • Android 5+ or Apple 11+ smartphone required

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter