Base: $31,200 to $78,647; bonus/equity: not specif...
Fully remote
High volume call handling
Enrollment assistance for students
Technical support for online courses
Kaplan is a global company focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work
Job Summary
Kaplan is a global company focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.
The role involves assisting students with enrollment, providing technical support, mentoring new hires, and supporting class delivery and business office operations.
Kaplan offers a comprehensive total rewards package including retirement contributions, tuition assistance, health benefits starting day one, and generous paid time off.
Matching Summary
Kaplan is a global company focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.
Salary
Base: $31,200 to $78,647; Bonus/Equity: Not specified; Benefits: Comprehensive health benefits, retirement plan, tuition assistance, paid time off
Skills & Requirements
Must-have
High volume call handling
Enrollment assistance for students
Technical support for online courses
Administrative and clerical support
Customer complaint assessment and escalation
Inventory and materials management
Nice-to-have
Mentoring new hires
Organizational and multitasking skills
Interpersonal and customer service skills
Collaboration with local real estate associations
Event representation and marketing support
Key Requirements
Some college required
Knowledge of real estate licensing process and state regulations
Ability to handle high volume calls and emails
Experience with staff evaluations and quality control