It Support Analyst - 6 Month Contract

Samsung Electronics

Cambridge, United Kingdom
Windows os troubleshooting
Linux os knowledge
Active directory management
Samsung AI Cambridge is seeking a 1st level IT Support Analyst to provide front-line technical support for a growing AI research lab

Job Summary

  • Samsung AI Cambridge is seeking a 1st level IT Support Analyst to provide front-line technical support for a growing AI research lab.
  • The role involves setting up Windows laptops, managing proxy rules, troubleshooting Windows and Outlook environments, and creating How-To articles.
  • This is a 6-month contract position working part-time (17.50 hours per week) based in Cambridge, UK.

Matching Summary

Samsung AI Cambridge is seeking a 1st level IT Support Analyst to provide front-line technical support for a growing AI research lab.

Skills & Requirements

Must-have

  • Windows OS troubleshooting
  • Linux OS knowledge
  • Active Directory management
  • Proxy and Firewall understanding
  • Service Desk incident logging

Nice-to-have

  • Linux sysadmin experience
  • Bash scripting skills
  • ITIL principles familiarity
  • Machine Learning environment interest
  • Computer Science background

Key Requirements

  • Windows and Linux OS proficiency
  • Basic Active Directory knowledge
  • TCP/IP, DHCP, DNS understanding
  • Symantec Antivirus experience

Work Rights

Not specified

Tailored Resume

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