Video Communication Administrator

Advocate Health

$28.55 - $42.85 ph; base: $72,592.00-$108,888.00; ...
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Video conferencing systems operation
Telehealth technologies support
Digital media platforms support
** Advocate Health is seeking a Video Communication Administrator to provide operational and technical support for video collaboration and telehealth technologies. The role requires coordination of video conferencing activities, troubleshooting technical issues, and maintaining AV equipment, with a schedule that includes weekend coverage. **

Job Summary

  • The Video Communications Administrator provides operational and technical support for the video collaboration service line, telehealth technologies and digital media platforms.
  • Major Responsibilities include coordinating and assisting with video conference activities, providing operational and technical support for all video conferences and applications, and performing system upgrades and preventative maintenance tasks.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Match Score: 75

** Advocate Health is seeking a Video Communication Administrator to provide operational and technical support for video collaboration and telehealth technologies. The role requires coordination of video conferencing activities, troubleshooting technical issues, and maintaining AV equipment, with a schedule that includes weekend coverage. **

Salary

$28.55 - $42.85 per hour; Base: $72,592.00-$108,888.00; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • Video conferencing systems operation
  • Telehealth technologies support
  • Digital media platforms support
  • AV control systems
  • Root-cause analysis of technical issues
  • Vendor coordination
  • Weekend coverage required

Nice-to-have

  • Exceptional customer service skills
  • Promote adoption of offerings
  • Develop supporting documentation
  • Process and procedure recommendations

Key Requirements

  • 3 years of experience in video conferencing
  • Bachelor's Degree or equivalent knowledge
  • Proficient in Microsoft Office Suite
  • Basic knowledge of video conferencing technologies and protocols (H.320, H323, H.264, SIP and TIP)
  • Working experience with major videoconferencing equipment (Cisco, Tandberg, Polycom, Lifesize, Vidyo)
  • Basic knowledge of MCU and control systems (Cisco, Polycom)
  • ISDN Network Infrastructure and Implementation
  • H.323 Endpoints, Gateways, MCU's, and Gatekeepers
  • Audio Visual Solutions experience preferred

Work Rights

Not specified

Tailored Resume

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