Sr Manager, Business Incident Management

CIBC Capital Markets

Toronto, Canada
Incident orchestration with stakeholders
Regulatory reporting and documentation
Incident management strategy development
The Incident Management Senior Manager/Director is responsible for overseeing the organization’s incident management framework, ensuring rapid and effective response to operational disruptions, security breaches, and crises

Job Summary

  • The Incident Management Senior Manager/Director is responsible for overseeing the organization’s incident management framework, ensuring rapid and effective response to operational disruptions, security breaches, and crises.
  • This role leads the incident management team, collaborates with cross-functional stakeholders, and implements strategies to minimize risk and impact to business operations.
  • CIBC offers a competitive compensation, a banking benefit, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers.

Matching Summary

The Incident Management Senior Manager/Director is responsible for overseeing the organization’s incident management framework, ensuring rapid and effective response to operational disruptions, security breaches, and crises.

Skills & Requirements

Must-have

  • incident orchestration with stakeholders
  • regulatory reporting and documentation
  • incident management strategy development
  • high-level tactical incident management
  • utilization of incident management tools

Nice-to-have

  • relationship-oriented bank
  • embracing strengths and ambitions
  • meaningful impact and valued contributions
  • hands-on team-oriented approach
  • professional image when dealing with others

Key Requirements

  • 12+ years in incident management
  • Bachelor's Degree in IT or Business
  • Experience with regulatory requirements
  • Availability to work non-business hours
  • Ability to travel as needed

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter