Pm - Channels Contact Center Automation

Capco

Pune, India
On-site
Channels and contact centre automation
Program governance & benefits quantification
Agile led delivery
Capco is seeking a Project Manager for their Channels Contact Center Automation team, requiring 8-15 years of experience in project/program management within the banking domain. The ideal candidate should possess expertise in Agile delivery, program governance, and managing complex transformation projects

Job Summary

  • You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry.
  • The projects that will transform the financial services industry.
  • Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

Matching Summary

Match Score: 85

Capco is seeking a Project Manager for their Channels Contact Center Automation team, requiring 8-15 years of experience in project/program management within the banking domain. The ideal candidate should possess expertise in Agile delivery, program governance, and managing complex transformation projects.

Skills & Requirements

Must-have

  • Channels and Contact centre automation
  • Program Governance & Benefits quantification
  • Agile led delivery
  • Managing multi country/market engagements

Nice-to-have

  • Innovative thinking
  • Delivery excellence
  • Thought leadership
  • Tolerant, open culture

Key Requirements

  • 8-15 Years Experience
  • Immediate Notice Period
  • Banking Domain Knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter