People Generalist

Hbinsurance

Mid shift; monday to friday; fixed saturday and sunday off; supports european operations
First level hr support
Answering telephone calls and written enquiries
Data management and hrmi reporting
Hbinsurance is seeking a People Generalist to provide first-level HR support in a globally oriented service center, focusing on HR inquiries, payroll, and benefits management. The role requires at least one year of relevant experience and a Bachelor's degree, with a preference for candidates who have experience in call center environments

Job Summary

  • Responsible for providing first level HR support including answering telephone calls, written enquiries, data management, policy interpretation, HRMI reporting and employee systems training for the Human Resources function in the GSSC.
  • Responsible for the operation and management of the service center that provides payroll, benefits, HR policies, timekeeping, payroll adjustments, etc.
  • Ensure timely quality delivery of own work and processes by supporting client Operational Level Agreements (OLAs), end-to-end HR Service Levels Agreements (SLAs), and Key Performance Indicator (KPI) adherence.

Matching Summary

Match Score: 75

Hbinsurance is seeking a People Generalist to provide first-level HR support in a globally oriented service center, focusing on HR inquiries, payroll, and benefits management. The role requires at least one year of relevant experience and a Bachelor's degree, with a preference for candidates who have experience in call center environments.

Skills & Requirements

Must-have

  • First level HR support
  • Answering telephone calls and written enquiries
  • Data management and HRMI reporting
  • Employee systems training
  • Policy interpretation and advice
  • Global human resources enquiries
  • Case management system tool operation

Nice-to-have

  • Customer-centred approach
  • Technical expertise in HR
  • Fast-paced environment adaptability
  • Courageous problem-solving
  • Accountability and teamwork
  • High level of confidentiality

Key Requirements

  • Bachelor's Degree or equivalent
  • 1 year relevant experience
  • MID SHIFT work schedule
  • Experience in a call centre environment is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter