Not specified; not specified; comprehensive benefi...
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Respond to internet inquiries professionally
Enter customer data into crm accurately
Generate service appointments promptly
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Sonic Automotive is seeking a Service BDC Associate at Fort Mill Ford, responsible for generating service appointments through internet inquiries and providing exceptional customer service. The role requires strong communication skills, proficiency in CRM software, and the ability to work in a fast-paced environment.
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Job Summary
The Service BDC Associate is responsible for generating sales appointments with customers contacting the dealership via the internet for service.
Employees will receive comprehensive training, competitive compensation, and unparalleled benefits within a cooperative, team-based approach.
The role requires prompt and accurate entry of all customer inquiry data into the CRM system while maintaining professional communication.
Matching Summary
Match Score: 75
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Sonic Automotive is seeking a Service BDC Associate at Fort Mill Ford, responsible for generating service appointments through internet inquiries and providing exceptional customer service. The role requires strong communication skills, proficiency in CRM software, and the ability to work in a fast-paced environment.
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Salary
Not specified; Not specified; Comprehensive benefits included
Skills & Requirements
Must-have
Respond to internet inquiries professionally
Enter customer data into CRM accurately
Generate service appointments promptly
Utilize lead management tools effectively
Work in a fast-paced call center environment
Nice-to-have
Strong organizational and time management skills
Ability to work independently and as part of a team
Ethical behavior and high degree of customer satisfaction