Bdc Associate Fixed Ops - Fort Mill Ford

Sonic Automotive

Fort Mill, SC, United States
Not specified; not specified; comprehensive benefi...
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Respond to internet inquiries professionally
Enter customer data into crm accurately
Generate service appointments promptly
** Sonic Automotive is seeking a Service BDC Associate at Fort Mill Ford, responsible for generating service appointments through internet inquiries and providing exceptional customer service. The role requires strong communication skills, proficiency in CRM software, and the ability to work in a fast-paced environment. **

Job Summary

  • The Service BDC Associate is responsible for generating sales appointments with customers contacting the dealership via the internet for service.
  • Employees will receive comprehensive training, competitive compensation, and unparalleled benefits within a cooperative, team-based approach.
  • The role requires prompt and accurate entry of all customer inquiry data into the CRM system while maintaining professional communication.

Matching Summary

Match Score: 75

** Sonic Automotive is seeking a Service BDC Associate at Fort Mill Ford, responsible for generating service appointments through internet inquiries and providing exceptional customer service. The role requires strong communication skills, proficiency in CRM software, and the ability to work in a fast-paced environment. **

Salary

Not specified; Not specified; Comprehensive benefits included

Skills & Requirements

Must-have

  • Respond to internet inquiries professionally
  • Enter customer data into CRM accurately
  • Generate service appointments promptly
  • Utilize lead management tools effectively
  • Work in a fast-paced call center environment

Nice-to-have

  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Ethical behavior and high degree of customer satisfaction
  • Knowledge of financing and incentive programs

Key Requirements

  • Excellent verbal and written communication skills
  • Strong MS Office Suite computer skills
  • Ability to read and comprehend rules and policies

Work Rights

Not specified

Tailored Resume

Cover Letter