Engineer / Senior Engineer - Service

KONE Bulgaria

Coimbatore, , India
Not specified
Customer relationship management
Equipment safety and performance
Service contract delivery
KONE Bulgaria is seeking an Engineer/Senior Engineer for service operations in Coimbatore, India. The ideal candidate will focus on customer satisfaction, service quality, and technician management while contributing to a collaborative and sustainable workplace

Job Summary

  • The role is accountable for customer satisfaction through quality of service and precise communication while ensuring equipment safety and performance.
  • The position involves managing service operations including technician safety, service delivery according to contracts, cost control, and handling third party inspections.
  • KONE promotes an innovative and collaborative working culture focused on employee engagement, sustainability, ethical business practices, and personal career development.

Matching Summary

Match Score: 85

KONE Bulgaria is seeking an Engineer/Senior Engineer for service operations in Coimbatore, India. The ideal candidate will focus on customer satisfaction, service quality, and technician management while contributing to a collaborative and sustainable workplace.

Skills & Requirements

Must-have

  • customer relationship management
  • equipment safety and performance
  • service contract delivery
  • technician performance management
  • planned maintenance scheduling
  • service repairs sales
  • field operations cost control

Nice-to-have

  • employee engagement focus
  • sustainability culture
  • ethical business practices
  • innovative and collaborative culture

Key Requirements

  • technician hiring and selection process
  • technician timesheet validation
  • management of technician workload and tools

Work Rights

Not specified

Tailored Resume

Cover Letter