Customer Service Agent-chat

acquire.ai

Pasig City, Philippines
On-site
Respond promptly to customer inquiries via chat
Identify and assess customer needs
Provide accurate information regarding products
Acquire.ai is seeking a Customer Service Agent for their Pasig City location, focusing on providing support through chat for customer inquiries, service activation, and billing management. The role emphasizes teamwork and innovation within a dynamic and award-winning global outsourcing environment

Job Summary

  • We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.
  • Respond promptly to customer inquiries via chat, following standard scripts and procedures.
  • Join the A-Team and experience the A-Life!

Matching Summary

Match Score: 85

Acquire.ai is seeking a Customer Service Agent for their Pasig City location, focusing on providing support through chat for customer inquiries, service activation, and billing management. The role emphasizes teamwork and innovation within a dynamic and award-winning global outsourcing environment.

Skills & Requirements

Must-have

  • Respond promptly to customer inquiries via chat
  • Identify and assess customer needs
  • Provide accurate information regarding products
  • Troubleshoot routine connectivity issues
  • Assist customers with basic new service setup
  • Handle routine billing inquiries

Nice-to-have

  • Innovative and team-oriented environment
  • Support exciting missions globally
  • A-Team and A-Life experience

Key Requirements

  • Global outsourcer experience
  • Contact center services experience
  • Back office services experience

Work Rights

Not specified

Tailored Resume

Cover Letter