Keyes Toyota is seeking a Service Drive Lane Manager to oversee service-related staff and ensure exceptional customer service. The ideal candidate will have 2-3 years of experience in a similar role, preferably with Toyota brand knowledge, and will be responsible for training staff, managing workflows, and enhancing customer satisfaction
Job Summary
The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
This individual is responsible for, training and development of all service consultants and support staff.
We offer best in class industry benefits including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
Match Score: 85
Keyes Toyota is seeking a Service Drive Lane Manager to oversee service-related staff and ensure exceptional customer service. The ideal candidate will have 2-3 years of experience in a similar role, preferably with Toyota brand knowledge, and will be responsible for training staff, managing workflows, and enhancing customer satisfaction.
Salary
$10,000.00 - $15,000.00 monthly; performance driven position with incentives; Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, etc.
Skills & Requirements
Must-have
Exceptional customer service
Attainment of performance targets
Training and development of staff
Vehicle quality inspections
Customer satisfaction follow-up
Nice-to-have
Team player focused on customer service
Ability to multi-task
Basic mechanical understanding
Strong organizational skills
Detail oriented
Key Requirements
2-3 years previous Assistant Service Manager or Service Manager experience
Acceptable driving record and a valid driver's license