Product Principal Manager, Enterprise Delivery Experience (edx)

Home Depot

Store Support Center, US
Enterprise delivery experience
Product strategy and alignment
Cross-functional leadership
Product Principals are accountable for the strategy, alignment, and outcomes of delivery experiences across the enterprise, ensuring customers receive a seamless and superior experience from purchase through fulfillment and support

Job Summary

  • Product Principals are accountable for the strategy, alignment, and outcomes of delivery experiences across the enterprise, ensuring customers receive a seamless and superior experience from purchase through fulfillment and support.
  • They partner with cross-functional leaders—including technology, operations, logistics, and customer support—to design and implement solutions that elevate delivery quality, reduce friction, and enable speed and reliability across all customer channels.
  • Responsibilities include owning and evolving the EDX roadmap, championing delivery excellence, and establishing metrics and governance for delivery experience across Home Depot’s ecosystem.

Matching Summary

Product Principals are accountable for the strategy, alignment, and outcomes of delivery experiences across the enterprise, ensuring customers receive a seamless and superior experience from purchase through fulfillment and support.

Skills & Requirements

Must-have

  • Enterprise Delivery Experience
  • Product Strategy and Alignment
  • Cross-functional Leadership
  • Roadmap Ownership
  • Process Improvement and Change Management
  • Delivery Excellence Metrics

Nice-to-have

  • Innovative Growth Ideas
  • Transformational Results
  • Senior-level Collaboration
  • Elevate Delivery Quality
  • Reduce Friction and Enable Speed

Key Requirements

  • 2+ years of previous leadership experience
  • Bachelor's degree or equivalent
  • Legally permitted to work in the United States

Work Rights

Must be legally permitted to work in the United States

Tailored Resume

Cover Letter