Patient Access Representative - Ft, Night (12a-8a) - Einstein Philly Ed
Jefferson Health
Philadelphia, PA, United States
On-site
Strong communication and customer service skills
Accurate demographic and insurance information gathering
Verify insurance coverage and benefits
Provides a positive patient experience to patients and families
Job Summary
Provides a positive patient experience to patients and families.
Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned.
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues.
Matching Summary
Provides a positive patient experience to patients and families.
Skills & Requirements
Must-have
Strong communication and customer service skills
Accurate demographic and insurance information gathering
Verify insurance coverage and benefits
Collect patient out-of-pocket liability
Proficient with computer and Microsoft Office skills
Familiar with healthcare EHR applications
Nice-to-have
Positive patient experience
Meticulous attention to detail
Knowledge of medical terminology
Knowledge of third-party insurance coverage
Key Requirements
High School Diploma or GED
Minimum 3 years experience in healthcare customer service
Prior registration experience in Emergency Dept preferred