Service Advisor - Mercedes-benz Of Richmond

Mercedes-Benz of Richmond

Richmond, VA, United States
Competitive salary; commission structure included;...
On-site
Previous service advisor experience
Strong communication skills
Excellent organizational abilities
Mercedes-Benz of Richmond is seeking a customer-focused Service Advisor to provide exceptional service and manage customer interactions regarding vehicle maintenance and repairs. The ideal candidate will have experience in a customer service role, preferably in the automotive industry, and possess strong communication skills

Job Summary

  • The role serves as the primary point of contact for customers' service needs ensuring high satisfaction levels.
  • Responsibilities include managing appointments, providing accurate estimates, and coordinating with the service team for timely repairs.
  • The company offers a competitive salary structure along with health insurance and professional development opportunities.

Matching Summary

Match Score: 85

Mercedes-Benz of Richmond is seeking a customer-focused Service Advisor to provide exceptional service and manage customer interactions regarding vehicle maintenance and repairs. The ideal candidate will have experience in a customer service role, preferably in the automotive industry, and possess strong communication skills.

Salary

Competitive salary; Commission structure included; Health, dental, vision insurance provided

Skills & Requirements

Must-have

  • Previous Service Advisor experience
  • Strong communication skills
  • Excellent organizational abilities
  • Fast-paced environment handling
  • Computer system proficiency

Nice-to-have

  • Automotive industry background
  • Knowledge of repair processes
  • Friendly supportive work culture
  • Ongoing training opportunities

Key Requirements

  • Valid driver's license required
  • Clean driving record mandatory
  • Prior customer service or advisory experience preferred

Work Rights

Not specified

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