Manager, Feedback, Engagement And Advocacy

The Salvation Army Employment Plus

Redfern, NSW, Australia
Generous not-for-profit salary pyckaging ($15,900 ...
Hybrid
Consumer relations experience
Feedback systems management
Complaints management knowledge
This role leads the development of a consumer-centric feedback and advocacy framework across all aged care services

Job Summary

  • This role leads the development of a consumer-centric feedback and advocacy framework across all aged care services.
  • The position involves coordinating national feedback and complaints management while championing open disclosure and transparency.
  • Candidates will benefit from generous not-for-profit salary packaging including $15,900 tax-free plus $2,650 meals/entertainment.

Matching Summary

This role leads the development of a consumer-centric feedback and advocacy framework across all aged care services.

Salary

Generous not-for-profit salary packaging ($15,900 tax-free + $2,650 meals/ entertainment)

Skills & Requirements

Must-have

  • Consumer relations experience
  • Feedback systems management
  • Complaints management knowledge
  • Aged care standards knowledge
  • Regulatory environment expertise

Nice-to-have

  • Health service leadership background
  • Stakeholder engagement skills
  • Values-driven approach
  • Strategic influence capability
  • Collaborative ethical mindset

Key Requirements

  • National Police Check required
  • NDIS Worker Clearance required
  • Working with Children Check required

Work Rights

Not specified

Tailored Resume

Cover Letter