Reservation Executive

Sofitel Brisbane Central

Hyderabad, India
On-site
Manage hotel bookings
Provide exceptional customer service
Maximize occupancy rates
As a key member of our reservations department, you will be responsible for managing hotel bookings, providing exceptional customer service, and maximizing occupancy rates

Job Summary

  • As a key member of our reservations department, you will be responsible for managing hotel bookings, providing exceptional customer service, and maximizing occupancy rates.
  • Process individual and group reservations accurately and efficiently using hotel reservation systems and build and maintain strong relationships with clients, travel agents, and internal departments.
  • We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Matching Summary

As a key member of our reservations department, you will be responsible for managing hotel bookings, providing exceptional customer service, and maximizing occupancy rates.

Skills & Requirements

Must-have

  • Manage hotel bookings
  • Provide exceptional customer service
  • Maximize occupancy rates
  • Proficiency in reservation systems
  • Strong interpersonal skills
  • Excellent English communication

Nice-to-have

  • Additional languages are a plus
  • Continuous improvement of processes
  • Dare to challenge the status quo

Key Requirements

  • Minimum of 2 years of experience
  • Proficiency in reservation management systems
  • Bachelor's degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter