Customer Contact Center Representative - 11:30am-8:00pm Shift

Wintrust

Rosemont, Illinois, US
Base: $19.00 - $20.00 ph; bonus/equity: eligible f...
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1-3 years directly related experience
Evening shift availability 11:30am-8pm
Five weeks onsite training in rosemont
** Wintrust is seeking a Customer Contact Center Representative to provide exceptional customer service in a hybrid work environment. The role involves handling inquiries, complaints, and requests while promoting bank products and services, with a focus on delivering a personalized customer experience. **

Job Summary

  • Wintrust is a $66 billion financial institution seeking top talent to join their award-winning culture as a Customer Contact Center Representative.
  • The role involves solving internal and external customer inquiries, coordinating resolutions for deposit and loan issues, and promoting bank products to meet profitability goals.
  • Candidates will receive comprehensive benefits including medical, dental, vision, life insurance, paid time off, and a 401k plan with a generous company match.

Matching Summary

Match Score: 75

** Wintrust is seeking a Customer Contact Center Representative to provide exceptional customer service in a hybrid work environment. The role involves handling inquiries, complaints, and requests while promoting bank products and services, with a focus on delivering a personalized customer experience. **

Salary

Base: $19.00 - $20.00 per hour; Bonus/Equity: Eligible for annual discretionary bonus; Benefits: Comprehensive package including medical, dental, vision, 401k match, and tuition reimbursement

Skills & Requirements

Must-have

  • 1-3 years directly related experience
  • Evening shift availability 11:30am-8pm
  • Five weeks onsite training in Rosemont

Nice-to-have

  • Banking customer service experience preferred
  • Entrepreneurial spirit and growth mindset
  • Strong knowledge of banking processes

Key Requirements

  • 1-3 years directly related experience
  • Banking customer service experience (preferred)
  • Ability to attend five weeks of onsite training

Work Rights

Not specified

Tailored Resume

Cover Letter