Student Services Assistant

UBC Sauder School of Business

Vancouver, BC, Canada
$19.43 - $25.90 cad hourly; not specified; not spe...
Front-line student support
Respond to academic and administrative questions
Data entry and tracking
The Student Services Assistant provides front-line support and serves as the first point of contact for student and stakeholder enquiries, with increased demand during key academic periods

Job Summary

  • The Student Services Assistant provides front-line support and serves as the first point of contact for student and stakeholder enquiries, with increased demand during key academic periods.
  • They contribute to a welcoming, respectful, and supportive environment while helping ensure students receive timely and accurate information.
  • The role involves routine administrative and data-entry support, such as tracking common enquiries and frequently asked questions, noting recurring student questions or challenges and relaying this information to support ongoing service improvements.

Matching Summary

The Student Services Assistant provides front-line support and serves as the first point of contact for student and stakeholder enquiries, with increased demand during key academic periods.

Salary

$19.43 - $25.90 CAD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Front-line student support
  • Respond to academic and administrative questions
  • Data entry and tracking
  • Provide general information
  • Refer complex situations

Nice-to-have

  • Collaborative and respectful culture
  • Service-oriented culture
  • Commitment to equity and inclusion
  • Adaptable and resourceful

Key Requirements

  • High School graduation plus one year related experience
  • Equivalent combination of education and experience
  • Willingness to respect diverse perspectives
  • Commitment to enhancing awareness of equity, diversity, and inclusion

Work Rights

Not specified

Tailored Resume

Cover Letter